I paid but didn't get my download link. What do I do?
Check your spam/junk folder first. If it's not there, go to the store page and use the "Resend my download" form with the email you paid with and your order reference (shown in your payment receipt).
My download link says it expired or was already used.
Links expire after 10 minutes and work once, for security. Use the "Resend my download" form on the store page to get a fresh link — you're allowed several resends at no extra cost.
Can I get a refund?
Since our guides are delivered instantly as digital downloads, we don't offer refunds once a file has been downloaded. If you had a technical issue and never successfully downloaded your guide, contact us and we'll sort it out.
What app do I need to open the PDF?
Any standard PDF reader works — most phones and computers already have one built in, or you can use free apps like Adobe Acrobat Reader.
Can I share my guide with a friend?
Each copy is licensed to the buyer only and is watermarked with your email and order number. Please don't share or repost files — if a friend wants a copy, they're welcome to purchase their own.
What currency am I charged in?
Prices are shown as an estimate in your local currency, but the actual charge is processed securely through Paystack.
I have another question.
Use the chat bubble in the corner of this page, or reach us at the support email listed in your receipt email.